Introduction
Abu Dhabi Central Post Office is in the heart of Abu Dhabi, United Arab Emirates. It was established in 1963, shortly after the UAE gained independence. It serves as the main hub for postal services in Abu Dhabi. The central post office is vital in managing mail delivery, logistics, and related services across the Emirate and beyond. It is easily accessible to residents, businesses, and tourists through personal and public transport.
Figure 1: Abu Dhabi Central Post Office
Historical Background
On March 30, 1963, the first post offices were opened in Abu Dhabi and Das Island, operated under the supervision of British Mail from Bahrain. At the opening of Abu Dhabi’s post office, Queen Elizabeth II stamps were in circulation, thus becoming the first officially used stamps in the new post office. The British stamps were used temporarily until the first special stamps from the Emirate of Abu Dhabi were introduced. Exactly a year later, the postal administration released the first postage stamps bearing the emirate’s name and carrying the local scenes. The exact year of the establishment of the Abu Dhabi Central Post Office is not always specified. Still, it played an increasingly important role in the 1960s and 1970s, paralleling the rapid growth of the UAE following the discovery of oil.
Location and Timing
The Abu Dhabi Central Post Office is in the middle of the city, close to the central business and shopping districts. Its address is Abu Dhabi Central Post Office, Hamdan Street, Abu Dhabi, United Arab Emirates. Hamdan Road is a busy road with many commercial establishments, shops, and restaurants. It’s one of the main streets in Abu Dhabi, connecting various parts of the city. A large shopping mall is relatively close by. A little to the west, you will find the beautiful corniche, with its parks, beachfront, and walking areas, providing a scenic backdrop to the city.
The central post office is open from 8:00 a.m. to 8:00 p.m. Monday to Thursday in the week. 8:00 a.m. to 12:00 p.m. and then 12:00 P.m. to 8:00 P.m. on Friday.
Transportation
The area is well-connected by public transport, including buses and taxis. Being located at a central location, it’s easy to access from other parts of Abu Dhabi. The Abu Dhabi bus station is also not far from the post office, making it convenient for both locals and tourists to get around. The central location of the post office makes it easily accessible, and its proximity to key services and businesses in Abu Dhabi adds to its importance in the city’s infrastructure.
Services Offered
Abu Dhabi Central Post Office provides several services;
Personal Services
Abu Dhabi Central Post Office provides personal services like Tracking a Shipment, Rent a PO box or Reviewing a PO box, Getting rates, Sending shipments, International driving licenses, Collecting official documents like Emirates ID, Passport, Visa or healthcare, etc., Purchasing UAE National cash bonds, Utility bill payment, Etisalat and DU services, Money transfer, Fine payment, Booking Air tickets for Air Arabia and FlyDubai.
Figure 2: Parcels
Business Services
You can avail following business-related services at the post offices, Track a shipment, Rent or Renew a PO box, Get rates, Send shipments, Schedule a pickup, Multi-Ship and International Services, etc.
Digital Services
Technological advancements have allowed the Abu Dhabi post office to offer multiple new services like E-Dirham Services, E-Postcard app, Post stamps shop, Registered Communication, Registered SMS, Registered Document Delivery, Integration solution, etc., Besides all this, Emirates posts have postal boxes throughout the Emirates where you can send and collect parcels. You can also receive parcels at home with the company providing a tracking service.
Financial Services
The Abu Dhabi Central Post Office provides a range of financial services to its customers. You can open a savings account, deposit and withdraw money, and transfer funds to other accounts. The post office also offers foreign currency exchange services for those who need to exchange money for travel purposes.
Figure 3: Financial services
Government Services
The post office is also a one-stop-shop for government service. You can pay your utility bills, including electricity, water, and phone bills. You can also renew your vehicle registration and driving license. The post office also offers visa services for those who need to apply for their visas.
Customer Service
The Abu Dhabi Central Post Office is committed to providing excellent customer service to all its customers.
Contact Information
If you have any queries or concerns, you can get with the customer service team via phone or email. Their contact details are as follows:
| Contact Method | Information |
| Phone | +971 600 599999 |
| customer.service@epg.gov.ae |
Complaints and Feedbacks
If you have any complaints or feedback, you can get in touch with the customer service team. Alternatively, you can fill out the feedback form available on the Abu Dhabi Central Post Office website. The customer service team is committed to resolving all the complaints and feedback promptly and efficiently. They can acknowledge your complaint or feedback within 24 hours and provide a resolution within 7 working days.
Additional Facilities
ATM’s
Abu Dhabi Central Post Office offers a range of ATM services to its customers. You can withdraw your cash, check your account balance, and transfer funds between accounts. The ATMs are available 24/7 and are conveniently located near the entrance of the post office. The machines offer the most major debit and credit cards, including Visa, Master card, and Maestro.
Figure 4: ATM Facility in Central Post Office
Retail Outlets
In addition to postal services, the Abu Dhabi Central Post Office also has several retail outlets. These stores offer a range of products including, stationary, gifts, and electronics. You can also purchase stamps, envelopes, and other postal supplies. The retail outlets are open during regular post office hours and are staffed by knowledgeable and friendly employees.
Conclusion
The Abu Dhabi Central Post Office is more than just a functional building; It is an important symbol of the UAE’s ongoing development and modernization. From its humble beginnings to its role as a modern logistical center, The post office has played an indispensable role in the daily lives of residents and businesses alike. As the UAE continues to innovate and lead in the global market, the institutions, like the central post office, will undoubtedly remain a key part of the country’s communication infrastructure, providing a vital link to the world.
Frequently Asked Questions
- Can I rent a postal box at the Abu Dhabi Central Post Office?
Yes, you can rent a postal box at Abu Dhabi Central Post Office for secure mail and package receipt.
- Can I track my mail or packages?
Yes, you can track your mail or package using the UAE Post tracking system. Simply visit the UAE Post website or use the mobile app to enter your mobile number to check your delivery status.
- Are there any special services for businessmen?
Yes, there are some special services like Bulk mailing solutions, Corporate accounts for logistic and parcel delivery, Custom courier services for e-commerce businesses, etc.,
- Can I send registered mail or documents through the Abu Dhabi Central Post Office?
Yes, the post office offers registered mail services that provide tracking and require a signature upon delivery.
- What is the best way to contact the Abu Dhabi Central Post Office?
You can contact UAE Post’s customer service via phone or email. Their website provides up-to-date contact information for specific branches.
