We’ve all experienced it—changing SIM cards, acquiring a new phone, or just not having a number for a period, and before you know it, you cannot remember your own mobile number. If you have a du SIM card in the UAE and find yourself in such a situation, never fear. There are a number of simple methods to get back your du number, whether you are a resident or a guest.
du is a major telecommunications operator in the United Arab Emirates with a variety of services such as mobile, internet, and television packages. As a subscriber of millions, du offers prepaid as well as postpaid mobile services to a customer base that includes people from different walks of life.
Here in this guide, I will demonstrate step by step how to verify your DU number through various methods, including:
- Dialing a specific code
- Using the DU mobile app
- Sending a text message
- Calling or texting an alternative number
- Checking your SIM card packaging
Be it an offline solution or a quick SMS solution, you’ll find an easy solution here to verify your DU number within a few seconds.
1:Dialing a USSD Code (Easiest and Fastest Method)
By dialing a short code on your phone, you can get du number. No internet or app required—all you need is your phone!
Steps:
- Open the dialer of your phone.
- Type *116#.
- Press the call button.
- Your screen will show your du number.
Why this method is awesome:
- It’s free.
- No internet required.
- No app needs to be downloaded, nor do you have to call customer service.
2:Finding Your DU Number Using the DU App
You can also find your DU number through the DU mobile app. After you log in, your number will be displayed along with other account information.
Steps:
- Download the DU App from Google Play Store or Apple App Store.
- Login your account in your app.
- Navigate to the “Account” section.
- Your DU number will be displayed there.
Why Use the DU App Method?
Convenient to view your account information.
Useful in handling DU services and recharge.
Functional if you have an internet connection.
Send an SMS to Find Your DU Number
Alternatively, you can also search for your DU number by sending a plain message.
3:Sending an SMS
Another way to retrieve your DU number is by sending an SMS with a specific code.
Steps:
- Open the messaging application on your phone.
- Create a new message using a single word: NUMBER (in upper case).
- Send the message to 1355.
- A message will be received with your du number.
Why this method is best:
- No internet required.
- You will receive an official DU message.
- It’s fast and easy.
Security Tip:
- Send the message only to DU’s official number: 1355. Make a Missed Call or Send an SMS to Another Phone
- If you’re with someone else or you have another phone, this is a simple way to get your number.
4:Giving a Missed Call or Sending a Message to Another Number
There’s also an option available to recall your DU number if you own some other phone or a good friend. Through their device, you can locate your DU number.
Steps:
- Call or text someone using your DU SIM.
- Your DU number will be on their screen.
Why this trick works:
- Works immediately.
- No internet, apps, or codes required.
- It is good if you have a second phone or someone to assist you.
5:Call DU Customer Support
If other methods don’t work, you can call the customer service of DU to retrieve your number.
Steps:
- Dial 155 from your DU phone.
- Obey the voice prompts to speak with a customer service representative.
- Request them to inform you about your DU number.
6: Check the SIM Card Packaging
- If you still have the original SIM card packaging:
- Check for a sticker or printed details on the packaging.
- Your du number is usually mentioned there.
7: Visit a du Customer Service Center
- If the above steps fail:
- Find the nearest du customer service center.
- Take a valid ID (e.g., Emirates ID or passport).
- A representative can help you recover your number.
8:Using a Kiosk Machine
You can locate Kiosk machines at most locations throughout the UAE. The government installs these machines to enable individuals to easily pay for various services.
Here’s how to recharge your du number using a Kiosk machine:
- Locate a Kiosk machine close to you.
- Tap the screen to begin.
- Select du from the list.
- Enter your du mobile number and click “Next.”
- Insert cash into the machine.
- Select the amount you need to recharge.
The device will print a receipt to validate that your recharge was successful.
That’s it! You now have the knowledge of how to retrieve your du number in case you forget it. You can do anything that suits you—the dialing of a code, looking at your SIM card pack, the du app, or a visit to the du store. As soon as you have your number, recharging is simple through the du website or the nearest Kiosk machine.
Why this is useful:
- Surefire way to obtain your number.
- They can assist you with other issues related to DU too.
- Anytime, day or night, available.
- Most DU users also forget their mobile number, but there are plenty of simple methods to retrieve it.
- The quickest and free method is to call *116#.
- If you use DU a lot, the DU App is also a handy tool to see your number and control your account.
- If you are unable to use your phone, you can:
- Look on your SIM card box, or
- Call DU customer care.
- These easy techniques will enable you to obtain your DU number quickly when you need it.
Tips to Remember Your Number
Save It: Save your number under “My Number” in your phone’s contacts.
Write It Down: Have a written note saved in your wallet or personal planner.
Use It Often: The more you utilize your number, the better your chances of remembering it.
Conclusion
It is frustrating to forget your du number, but with these easy methods, you can easily recover it. Whether you’re a USSD code person, a du app user, or you want to go to a customer service center, du has various options so you’re not left out.
